Intermediate
HEALTHCARE COORDINATION
The aim of this course is to equip care coordination trainees with the necessary skills and knowledge to effectively carry out their responsibilities, focusing on accurate data management, patient admissions, customer service, communication, and administrative tasks within a hospital setting.
About this course
The Care Coordination Training is a comprehensive program designed to equip trainees with the essential skills and knowledge required to function effectively as care coordinators in a hospital setting. The course focuses on building strong foundations in patient flow management, professional communication, customer service, and digital literacy, while also developing operational competencies in data management, admissions processes, medical records coordination, and quality monitoring.
In addition, the program enhances critical soft skills such as analytical thinking, problem-solving, leadership, teamwork, and report writing, enabling trainees to contribute strategically to patient care and organizational performance. By the end of the training, participants are prepared to deliver efficient, patient-centered services while supporting smooth hospital operations and continuous quality improvement.
Curriculum
3 modules · 15 lessonsYour instructor
Bg Learning Hub
Admin
KES 1500.00
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- Full lifetime access
- Certificate on completion
- Access on any device
- 15 lessons