Privacy Policy

01What We Collect

We collect information you provide directly, such as:

• Account information: name, email address, password (hashed)
• Profile information: avatar, bio, role preferences
• Course activity: enrollments, lesson progress, quiz results
• Communications: support messages sent to us
• Payment information: processed by our payment provider; we do not store card details

We also collect information automatically when you use the Platform:

• Usage data: pages visited, features used, time spent
• Device and browser information
• IP address and approximate location
• Session data via cookies

02How We Use Your Data

We use the information collected to:

• Provide, maintain, and improve the Platform
• Track and display your course progress
• Issue and verify certificates
• Send important account notifications (not marketing without consent)
• Respond to support inquiries
• Detect and prevent fraud or misuse
• Comply with legal obligations

03Sharing Your Data

We do not sell your personal data. We may share it with:

• Service providers — payment processors, email services, hosting providers who assist in operating the Platform under strict data processing agreements
• Instructors — limited course enrollment data (name, progress) relevant to courses you've enrolled in
• Legal authorities — when required by applicable law, court order, or to protect our rights

04Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and understand how the Platform is used. Essential cookies are required for the Platform to function. You may disable non-essential cookies through your browser settings, though some features may be affected.

05Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law or legitimate business need (e.g., financial records).

06Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us. We will respond within 30 days.

07Security

We implement appropriate technical and organizational measures to protect your data, including encrypted storage of passwords, HTTPS-only transmission, and access controls. However, no system is completely secure; we encourage you to use a strong, unique password and keep it confidential.

08Children's Privacy

The Platform is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will delete it promptly. Parents who believe their child has submitted data to us should contact us.

09Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated by email or a prominent notice on the Platform. Your continued use after changes take effect constitutes acceptance of the updated policy.

10Contact

Questions about this Privacy Policy? Contact us or email privacy@lmsplatform.com.